COOKIE POLICY

Effective Date: May 11, 2026

This Cookie Policy explains how Black Tie Bus Charters, INC. (“Black Tie Bus Charters,” “we,” “our,” or “us”) uses cookies and similar technologies on https://www.blacktiecharters.com (the “Website”).

By continuing to use the Website, you acknowledge the use of cookies and similar technologies as described in this Cookie Policy, subject to your browser settings and cookie preferences where applicable.

1.WHAT ARE COOKIES?

Cookies are small text files stored on your computer, smartphone, tablet, or other device when you visit a website.

Cookies help websites function properly, improve user experiences, remember preferences, analyze traffic, and support website security and performance.

Cookies may be set by us (“first-party cookies”) or by third-party service providers (“third-party cookies”).

2.TYPES OF COOKIES WE USE

A. Strictly Necessary Cookies

These cookies are essential for the operation and security of the Website and cannot generally be disabled.

These cookies may be used to:

• Maintain website functionality
• Support page navigation
• Protect against fraudulent activity
• Store cookie consent preferences
• Enable form submissions and security features

Without these cookies, certain parts of the Website may not function properly.

B. Analytics Cookies

Analytics cookies help us understand how visitors interact with the Website by collecting information such as:

• Pages visited
• Time spent on pages
• Website traffic patterns
• Device and browser information
• General geographic data
• Referring websites

We use analytics information to improve Website performance, usability, and user experience.

Our Website may use analytics technologies provided through Squarespace or other service providers.

C. Functional Cookies

Functional cookies help enhance Website functionality and user experience.

These cookies may support features including:

• AI-assisted chatbot functionality
• User preference settings
• Enhanced interactive features
• Remembering previously entered information

If these cookies are disabled, some Website features may not function properly.

D. Third-Party Cookies

Certain third-party services integrated into the Website may place cookies or similar technologies on your device.

Third-party providers may include:

• Squarespace
• Elfsight AI Chatbot
• Social media platforms linked through the Website
• Embedded service providers

These third parties may collect information according to their own privacy and cookie policies.

3.ELFSIGHT CHATBOT COOKIES

Our Website uses an AI-assisted chatbot service provided by Elfsight.

According to Elfsight, the widget may use cookies or similar technologies necessary for chatbot functionality and user interaction management.

Elfsight may also collect limited technical information such as:

• IP address
• Browser type
• Operating system
• Device-related information

Additional information submitted voluntarily through chatbot interactions may be processed to assist with customer inquiries and support requests.

Users should avoid submitting highly sensitive personal information through chatbot features.

For more information regarding Elfsight’s privacy practices, users may review Elfsight’s privacy documentation directly.

4.HOW WE USE COOKIES

We use cookies and similar technologies to:

• Operate and secure the Website
• Improve Website functionality
• Analyze Website traffic and usage
• Enhance user experience
• Remember user preferences
• Support customer communication features
• Monitor Website performance and reliability

We do not use cookies to directly sell personal information for monetary compensation.

5.MANAGING COOKIE PREFERENCES

You may manage or disable cookies through:

• Your web browser settings
• The cookie banner displayed on our Website, where applicable
• Device privacy settings

Most browsers allow users to:

• Block cookies
• Delete stored cookies
• Receive notifications before cookies are stored

Please note that disabling certain cookies may affect Website functionality and limit access to certain features.

6.COOKIE CONSENT

When required by applicable law, the Website may request your consent before placing certain non-essential cookies on your device.

By selecting “Accept” on our cookie banner or continuing to use the Website where permitted by law, you consent to the use of cookies as described in this Cookie Policy.

You may withdraw or modify cookie preferences through your browser settings at any time.

7.THIRD-PARTY WEBSITES

Our Website may contain links to third-party websites or social media platforms, including Instagram and X (formerly Twitter).

We are not responsible for the cookie practices or privacy policies of third-party websites.

Users should review the policies of those third parties independently.

8.DATA RETENTION

Cookies may remain on your device for varying periods of time depending on their purpose and configuration.

Some cookies expire automatically when you close your browser session, while others may remain until manually deleted or until their expiration date.

9.DO NOT TRACK SIGNALS

Some browsers transmit “Do Not Track” signals.

Because there is currently no universally recognized standard for responding to these signals, the Website may not respond to them.

10.CHANGES TO THIS COOKIE POLICY

We may update this Cookie Policy from time to time to reflect operational, legal, or regulatory changes.

Updated versions will become effective upon posting to the Website.

Continued use of the Website after updates are posted constitutes acceptance of the revised Cookie Policy.

11.CONTACT INFORMATION

If you have questions regarding this Cookie Policy or our use of cookies and tracking technologies, please contact:

Black Tie Bus Charters
3050 Ridgewood Rd
Winston-Salem, NC 27107
United States

Email: reservations@blacktietransportation.net
Phone: 336-768-5177